Dissatisfied? Bought the wrong backpack? Here are the four steps to a successful return:
1) Items must be returned in new condition, with tags and the original packaging (we've had a couple of really funky nap mats mailed back to us over the years, not cool). You can return any product within 30 days of purchase.
2) You'll need an RA number. Please note that you must request an RA directly from the company you purchased the item from. If you purchased directly from Wildkin.com, then please Submit a Customer Care ticket by clicking here In the dropdown menu, please select Return Request for all items. Please don't send us a package without an RA number it will drive our warehouse manager crazy. And please do not ship your unwanted items to our office or PO Box! Do any of these things and the issuance of your credit may be delayed.
3) Alas, you must pay to ship the return back to us.
4) Please save your tracking number for your return we can't credit you for anything that gets lost in mail.